According to data from the Brazilian Forum on Public Security, more people died from violent crime in Brazil between 2011 and 2015 than the Syrian War in the same period. Any person can be subject to urban violence, which also permeates the world of work in different ways. According to Fundacentro psychologist Daniela Sanches Tavares, the deprivation of basic social rights of the citizen exposes the workers who provide services in precarious conditions to aggression and conflict.
“This is the one facet of the violence that is little discussed. It is important to remember that, between the dissatisfied citizen and the state, there is a public agent vulnerable to aggression, such as a father who cannot enroll his child in school or receive medical attention,” explains psychologist Daniela. She says that the illness is not only caused by the occurrence of a violent event, but by daily contact with situations of conflict and imminent risk, as is also the case with the worker.
In an interview with the podcast Podprevenir, the specialist draws attention to the deficiency in the diagnosis of the cause of illness in cases of violence, as well as to the high index of underreported occurrences, which makes it difficult to discuss public policies for prevention and treatment. “Organizations often turn more to the incidents, to property damage and the identification of culprits, neglecting the situation of the worker who suffered from the aggression,” adds the psychologist.
You can listen to the interview in Podprevenir.